This policy was last updated May 2010
INFORMATION WE COLLECT
General: When you register, and at other times, we will collect information from you. This information falls into two main categories: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information (PII) is any information collected through the Website that identifies or can be used to identify, contact, or locate you. PII would include your full name, address, and credit-card number. PII may include your email address if you have chosen not to use an anonymous email address (eg: some people have their full name in their email address, or have a personal website URL in their email address). We do not knowingly collect PII from children under the age of eighteen.
Although PII is collected through our website, your billing information (full name, address and associated credit card number) are not stored on our servers. We use the services of Paypal to process credit card payments. Please refer to Paypal’s privacy statement which can be found here for information about the storage of your name, address and credit card information.
Your email address and user password are stored on our server. We also collect other non-PII facts about your computers, profession, interests and similar information.
Web Site Usage Information: We automatically collect IP addresses and Web site usage information from you when you visit the Website. This information helps us evaluate how our visitors and members use and navigate our Website including the number and frequency of visitors and members to each Web page, and the length of their visits.
Additionally we may collect usage information that is tied to Personally Identifiable Information for purposes of membership and profile tracking and enforcement. This information is used to ensure members are given appropriate access to our content and appropriate visibility for their profiles.
Help Desk Information: Should you contact our Customer Support System with a question or technical concern, we will create and then store a customer support “ticket” that you will fill out. This is your support profile. This profile may include first name, last name, phone number, email address, and if needed to address your concern, city/state/zip and address.
HOW WE USE INFORMATION COLLECTED
We may use information in the following ways:
- Credit card information is used only to process, validate and verify subscriptions.
- For any purpose if we announce the purpose in advance
- To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.
- To enhance existing features or develop new features, products and services.
- To provide Third Party Service Providers (see description of Third Party Service Providers, below) with aggregate information about our user base and usage patterns.
- To allow us to personalize the content that you and others see based on personal characteristics or preferences.
We may combine the information that we collect from you on the Website with information that you provide to us in connection with your use of our other products, services and Web sites.
We may also share our membership list with organizations which provide information, services or products from which we believe our members will benefit.
We may hire other companies to perform services on our behalf including, without limitation, facilitating some aspects of the Website, sending e-mail, and fulfilling purchase requests. These other companies may be supplied with or have access to your Personally Identifiable Information solely for the purpose of providing these services to us or on our behalf.
We may use third parties, called Third Party Service Providers, to provide premium features such as links to sources of additional information or to conduct surveys. These Third Party Service Providers may be supplied with or have access to your Personally Identifiable Information solely for the purpose of providing these services to us or on our behalf. They may also collect and use non-Personally Identifiable Information about your visits to the Website and other websites in order to present custom information that may be of interest to you. If you would like more information about this practice or to opt out of having this information used by some Third Party Service Providers, please visit http://www.networkadvertising.org/optout_nonppii.asp.
If you become a member of the Website, you may occasionally receive email messages about the Website that are intended to assist you in making the most out of your membership. These member messages contain a link that you may use to opt-out of receiving further member messages. You may also decline to receive them by contacting support@iCadenza.com.
YOUR ABILITY TO CHOOSE
To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.
COOKIES AND WEB BEACONS
THIRD PARTY CONTENT ON THE WEBSITE
When you view any third party content such as a survey or supplemental references on our Website or on other sites, our Third Party Service Provider may place or recognize a unique cookie on your browser. The Website and our providers may also use Web beacons (invisible images often referred to as pixel tags or clear GIFs) to note which Services pages you visit after viewing our ads. The information that is collected through the use of these images is not personally identifiable and is used only to track response to our advertising efforts.
REVIEW AND CORRECTION
You may review and update the Personally Identifiable Information/registration information that you have provided to us by contacting Customer Service at support@iCadenza.com.
We retain your information for as long as necessary to permit us to use it for the purposes that we have communicated to you and comply with applicable law or regulations.
TRANSFER TO U.S.
IN THE EVENT OF MERGER, SALE, OR BANKRUPTCY
In the event that iCadenza, LLC or ICADENZA is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our members and users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.
COMMENTS AND QUESTIONS
What’s a cookie?
A cookie is a small file that is sent to your computer by a site’s server. A cookie can be a record of your visit to a site, including information such as your User Name, registration information, time of last visit, pages viewed, etc. A cookie created by one site’s servers can be retrieved only by that site’s servers. Thus, information in the ICADENZA cookies is not accessible to other sites.
In order to access ICADENZA successfully, your browser must be set to “accept all cookies.” If you set your browser to “not accept” any cookies, you will not be able to use ICADENZA.
We also suggest that you do not navigate the Website with your browser’s “cookie alert” feature enabled. While you certainly could set your browser to alert you each time a cookie is passed to your machine, you most likely will find the experience of having to respond to frequent cookie alerts quite frustrating while trying to enjoy your subscription. We suggest that you turn the “cookie alert” feature off, or perhaps use the site for a short time with it on, once you’ve seen firsthand how we use the technology.
Without cookie technology, we would not be able to offer you convenient features such as the ability to store your User Name and Password and save personalized settings.
Other cookies that you will receive during your sessions here are from Third Party Service Providers. These Third Party Service Providers may use their own cookies in order to serve surveys or premium content on our Web site.
So what’s in it for our members?
Here’s a quick rundown of what we see as the biggest advantages of cookies for you:
- Faster, more convenient access. We won’t have to ask you to identify yourself with each new page requested. We can also deliver to you customized information and store your settings more efficiently.
Will the cookies you send me go away?
Some of our cookies are long term. If they weren’t, we’d need to ask you for certain information with each new session, such as your User Name. Some cookies do expire after a short period of time. Remember, cookies are small files and won’t pose any significant disk-space concerns on your computer.
In fact, most of ICADENZA cookies expire after 24 hours from their time of issue. Others, such as those required to retain settings you elect (User Name, Password, Personalization preferences, etc.) will continue to reside on your hard drive for subsequent use by your browser, but are quite small and should not pose any significant disk capacity concern.
You are, of course, free to clear any and all cookies from your hard drive any time you wish; simply search your system for any files named cookie*.* (or similar) and delete these at your discretion. Additionally all major Internet browsers have a feature that allows you to erase cookies. This is usually found in the preferences section of your browser. Your browser’s “Help” section should allow you to find this feature.
Remember, however, that deleting these cookies means any long-term settings (such as your stored User Name) will need to be reset.
There are also a number of software and shareware programs available that are designed to periodically purge cookie files from your hard disk. We do not recommend these applications and, as such, cannot address any resulting support issues that may be related to the use of these programs.